After chargers are installed, there’s still more work to be done. Post-installation maintenance and support are crucial to ensuring stations stay functional and active; there’s no point in having chargers that don’t work. Let’s explore the two most common methods property owners can take to ensure their chargers remain operational after installation and see which option is best for your property.
Method 1 - Fragmented Sourcing
Property owners can choose a fragmented sourcing model to install chargers and perform ongoing post-installation maintenance and management. This entails outsourcing different steps of the process. Fragmented sourcing can be beneficial for property owners who have deep experience and expertise in EV charger installations or already have trusted partners to perform each step of the process. However, without the right partners, this method may lead to elevated costs (depending on individual contractors’ rates), longer installation and repair times, and costly miscommunications between vendors.
Method 2 - Turnkey Provider
Another route property owners can take is hiring a turnkey provider that will handle every step of the process, including ongoing maintenance and management. This approach is typically more cost-effective than outsourcing each step and navigating multiple vendors. Turnkey providers can eliminate unforeseen costs, provide more accurate total price estimates, accelerate timelines, and improve long-term charger success. Learn more about Chargie’s turnkey services here.
Chargie is Here to Help
As a true turnkey provider, Chargie handles ongoing maintenance and management for our chargers. Our Network Operations Center (NOC) provides 24/7 live monitoring to ensure that any issues are promptly detected and resolved, often before drivers or owners are aware there is a problem. Chargie is proud to have an industry-leading uptime of 98%+ across our entire network.
Chargie’s continued support and guidance enable property owners to feel reassured and confident in their decisions post installation. As a true turnkey provider, a partnership with Chargie includes:
Complimentary Site Walkthrough and Evaluation:
Our trained team of experts will conduct a complimentary site walkthrough and evaluation, assessing the building’s electrical capacity, current and future charger compatibility, and all other necessary site logistics.
Rebate and Incentive Discovery:
Chargie has extensive experience in rebate and incentive discovery and application processes, securing over $100 million in funding for our partners.
Expedited Timelines
Chargie streamlines every step of the process to ensure the quickest timelines for our partners. With Chargie, chargers can be up and running in as little as four weeks.
Ongoing Maintenance and Support:
Includes 24/7/365 live monitoring of each charger across our network, ensuring stations remain operational so drivers can always stay charged.
24/7 Customer Care:
Our expert support team is available day and night. From account and billing questions to remotely starting a charge, we're here to help.
Certified Internal Teams:
Our internal installation and design teams are well-trained and qualified for installations. Our certificates include C10 and EVITP licenses.
