Chargie's platform is now FedRAMP® Authorized by the U.S. General Services Administration.
As of now, Chargie is primarily available in private residential and multifamily buildings. Contact your property manager to learn if Chargie stations have been installed at your building. We are working to install more publicly accessible locations to charge.
Make sure you have the Chargie app downloaded and have logged in to your account before you begin. It’s free and available in both the App Store and Play Store. Download the app, add a payment method, plug in your vehicle, scan the QR code on the charging station and start your charge.
No need to reserve a charger in order to use it. However, chargers in some locations may be assigned to a specific resident or parking space.
Preparing: Your charging session is initializing and you will receive power once you have scanned the QR code.
Charging: Your vehicle is currently receiving power from the charging station.
Waiting to Charge: This status message is shown in two events:
A. Your EV is not pulling power because it is fully charged and/or has reached your pre-set charge limit.
B. Your EV is on a charging schedule and the next scheduled charge has not begun. We will automatically start your charge when the scheduled period begins.
Finishing: You have stopped or completed your charging session.
Yes! All Tesla models (Model 3, Model Y, Model X, etc) can charge using the J1772 (J plug) adapter that comes included with the vehicle. Tesla drivers will need an adapter for either CSS or CHAdeMO, which is not included with their vehicle, to charge on a Level 3 fast charging station.
Chargie Level 2 chargers support the J1772 (J plug) standard which is compatible with all North American vehicles. Chargie Level 3 fast chargers provide both CSS and CHAdeMO plugs on every station. Tesla drivers can charge on Level 2 chargers using the J plug adapter that comes included with their vehicle. Tesla drivers will need an adapter for either CSS or CHAdeMO, which is not included with their vehicle, to charge on a Level 3 fast charging station.
End your session by pressing unlock, scanning the payment method used to initiate the charge, and then pressing stop. Step by step instructions are on the screen and payment terminal, located on the front of the charger. Experience may vary if using an adapter for your vehicle. If you are having issues ending a charge, please reach out to our support team.
Make sure the entire code is visible and level with your camera. Tap the flash icon to add lighting if you’re in a dark setting. You can also manually enter the Station ID.
You can end your session by simply unplugging your vehicle. You can also end your session remotely through the Chargie app. If you are having issues ending a charge, please reach out to our support team.
No problem, the process is the same. Plug in your vehicle, scan the QR code, and keep the app open. We’ll automatically process your request as soon as you are back online.
Choose your plug type, provide a payment method, and start your charge. Step by step instructions are on the screen and payment terminal, located on the front of the charger. If you are having issues starting a charge, please reach out to our support team.
Plug in your vehicle, then use the app to scan the QR code (or enter the 5-digit Chargie ID) on the charging station to start the charge. If you’re at a station with an RFID reader, you can tap your RFID tag. If you are having issues starting a charge, please reach out to our support team.
In the Chargie mobile app, open the Settings menu, tap Account, then tap “Account deletion” to proceed. Deleting your account will end any active sessions and permanently remove your profile, transaction history, and all other associated personal information. Any remaining account balance will be refunded to the original payment method in 3-5 business days. If you would like to create another Chargie account in the future, you may register with the same email address.
RFID tags are provided for some residential properties as an added convenience. Ask your property manager if they’re available at yours.
Chargie Pro is a subscription ($15/mo) needed in apartment/multifamily properties and provides users with network-wide access to our charging stations and covers essential aspects of our service. All other charging stations, such as those located in retail or offices, may be accessed without a subscription.
Make sure you add a payment method after you download the app. You can add a credit card under “Payment” in the settings. Then, select an amount to preload. Funds are automatically reloaded when your balance falls below $5 to ensure your vehicle charges without interruption. You can edit the auto-reload amount at any time.
Charging rates vary by location and are set by the property owner or organization. If you have questions about pricing or fees associated with a particular charger, email us at firstname.lastname@example.org.
The Chargie app is supported by iOS (11 and up) and Android (9 and up).
Chargie is an electric vehicle charging platform that offers reliable, flexible and efficient services for all EV customers. We connect EV drivers through a network of independently owned charging stations offering access and ease of use for customers.
The main differences between a Level 2 charger and Level 3 fast charger is the amount of kWh the charger can provide and the plug types used to charge. A Level 3 fast charger can charge 10x – 50x faster than a Level 2 charger. Our Level 2 chargers use a J1772 plug whereas our Level 3 fast chargers can provide CCS, NACS, and CHAdeMO plugs.
Three. Level 1 chargers (120-volt) take 10+ hours for a full charge. Level 2 chargers (240-volt) can fully charge a vehicle in a couple hours. Level 3 chargers (480-volt) take about 30 minutes, but use considerably more power.
Chargie is the most flexible and reliable charger on the market offering several ways to connect chargers to enable monitoring, scheduling and more. Our chargers support Wi-Fi, hardwired ethernet cables and cellular network connections.
Chargie will create an administrator account for the organization owner. Once your stations are activated, the administrator can log in to manage your stations, view your dashboard, designate property managers or others to monitor chargers, and access control and analyze usage of your stations.
Yes. The organization owner can adjust pricing within the online dashboard.
Chargie manages the process for you. We collect payments from drivers then distribute payments to the organization owner.
The organization owner controls pricing for each property.
Yes! And you set the price. We have certain clients who make charging free as a benefit to tenants or visitors who drive EVs. Some charge just enough to cover their electricity costs, while others charge a premium to generate revenue at each property.